Data Protection

This page sets out how we aim to handle personal information responsibly. It should be read alongside our Privacy Policy, which describes what we collect and why.

We aim to handle personal data in a manner consistent with applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023, as it applies to our operations. This statement reflects our current intent and practice, and is reviewed periodically as our processes and applicable law evolve.

We ask only for the information needed to arrange and carry out the transport service you’ve requested — not additional medical or personal detail beyond what’s relevant to the transfer.

We take reasonable technical and organisational steps to protect information shared with us, including restricting access to information on a need-to-know basis and using secure systems to store business records.

Information is shared only as necessary with the assigned ambulance crew and, where relevant, the receiving hospital or facility — or where required by law.

You can ask to access, correct or request deletion of information we hold about you by calling 9951244266.

For a data protection concern that isn’t resolved through a normal enquiry, call 9951244266 and ask to speak with our team about a data protection matter.

We may revise this page as our practices or applicable law change. The “Last updated” date above reflects the most recent revision.